Product Warranty
YOU'RE COVERED FOR A FULL YEAR
We offer complete peace of mind with our 1-year limited warranty. If your item is faulty, simply contact us within 1 year of the delivery date, and we’ll replace it or offer a functional alternative.
OUR WARRANTY COVERS
✔ Defects in materials and workmanship under normal use.
✔ Technical faults in the LED module and internal wiring.
✔ Battery pack failures (excluding natural capacity loss).
✔ In most cases, you won't be required to ship the faulty item back to us.
OUR WARRANTY DOESN'T COVER
✘ Damage resulting from accidents, negligence, misuse, or unauthorized alterations.
✘ Accidental breakage of glass shades after the initial delivery period.
✘ Light bulbs (consumables), unless they arrive non-functional.
✘ Issues caused by failure to follow our provided maintenance and charging instructions.